Payment Methods and Policy

1. Introduction

At Elite Fillers, we are committed to providing a secure and seamless payment experience for our customers. As a trusted supplier of premium dermal fillers across Europe, we ensure all transactions are transparent, reliable, and handled with the highest security standards. This guide outlines our accepted payment methods, payment process, security measures, and important policies regarding payments.

2. Accepted Payment Methods

Currently, Elite Fillers accepts the following payment option:

1. Bank Transfer (Wire Transfer)
Bank transfer is our primary method for processing payments. Customers can complete transactions directly from their bank accounts to ours.

• Bank transfers are highly secure and widely trusted for business-to-business (B2B) transactions.

• Upon placing an order, you will receive detailed bank account information to complete the transfer.

• Orders are processed as soon as payment is successfully received.

3. How to Make a Payment via Bank Transfer

Follow these steps to pay via bank transfer:

Step 1: Place Your Order

• Select your products and proceed to checkout.

• An invoice with our bank details will be sent to your email.

Step 2: Initiate the Transfer

• Log in to your online banking account or visit your local bank branch.

• Use the bank details provided in your invoice to transfer the payment.

• Include your order number as a reference in the transfer details.

Step 3: Send Payment Confirmation
Once your transfer is complete, send a payment confirmation to us via:

• Email: info@elitefillers.com

• WhatsApp: +49 176 10830432

Step 4: Order Processing

• Payments are verified within 1–3 business days.

• After verification, your order will be packed and shipped promptly.

4. Payment Processing Time

• Domestic Bank Transfers (Germany & EU): 1–2 business days

• International Bank Transfers: 3–5 business days (may vary depending on your bank and country)

We recommend making payments promptly upon receiving your invoice to ensure smooth processing.

5. Payment Security & Fraud Prevention

Elite Fillers takes payment security seriously. Our measures include:

• Verified Bank Accounts: We only use official business bank accounts to safeguard transactions.

• Invoice Confirmation: Every order comes with an official invoice containing secure payment details.

• Customer Support Assistance: Our team is available to verify payments and prevent fraud.

⚠️ Important:

• Elite Fillers will never request payment via personal accounts or third-party services.

• If you receive suspicious emails or messages requesting payment to an unknown account, contact us immediately.

6. Currency & Exchange Rates

• Payments are accepted in EUR (€) unless otherwise specified.

• International buyers may incur currency exchange fees from their bank. Please check with your bank regarding applicable rates and charges.

7. Order Confirmation After Payment

After your payment is verified, you will receive:

✔ Payment Confirmation Email
✔ Order Processing & Shipping Details
✔ Tracking Number (if applicable)

If you do not receive confirmation within the expected timeframe, please contact us at info@elitefillers.com or via WhatsApp: +49 176 10830432.

8. Refunds & Payment Disputes

• Payments are non-refundable once the order is processed and shipped.

• Overpayments will be refunded after verification.

• For any disputes or incorrect payments, contact our customer service immediately for assistance.

9. Contact Us for Payment Assistance

For all payment-related inquiries, reach out to us:

📍 Company Name: Elite Fillers
📍 Address: 98639 Rippershausen, Germany
📍 VAT ID: 🇩🇪 DE 210731587
📧 Email: sales@elitefillers.com
📲 WhatsApp: +49 176 10830432

We are dedicated to ensuring a secure and smooth payment experience for all our customers.