FAQs

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Why should I buy from Elite Fillers?

We ship genuine, brand name products at industry-low prices. Unlike our competitors, our products ship from the United states, which means fast shipping, tracked packages and top-notch customer service.

How do I know that the products offered on your website are genuine?

All products offered by Elite Fillers are genuine, original items. Each product shipped comes in original manufacturer’s packaging, unadulterated and sealed with the following information displayed on the side:

  • Lot number
  • Date of manufacture
  • Expiry date

We encourage you to order 1 or 2 products to start to ensure you are happy with the product. If unhappy for any reason we allow you to return the product for a full refund.

How can you sell your products at such low prices?

We have many small to medium sized clinics and med spas as customers. We buy large quantities from manufacturers and distributors and we pass the savings on to our customers.

What is the expiration date of the products?

All products shipped by Elite Fillers carry a minimum of 12 months remaining shelf life. In the event of an exception, we will advise you before your order ships.

Do I need a medical license to order from you? 

Yes.  We do not sell to aestheticians or unlicensed individuals under any circumstances. Please contact us about exact licensing requirements before proceeding with your order.

Do you provide any payment terms (e.g. 30-day term)?

In order to ensure we provide our customers with the best possible prices; we do not provide payment terms. We accept Visa, Mastercard and American Express.

Is there a minimum quantity that I need to order?

There is no minimum order!

How much does shipping cost?

Shipping options are:

  • Overnight (Next Day) - $50
  • 2-Day Air - $30
  • Ground (3-4 Days) - $15

Orders over $2,000 always ship FREE!

Can I return or exchange an item?

Yes - if an item was damaged or defective we are happy to issue a refund. Please get in touch with our customer service team in these circumstances.